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The latest reports from users having issues in Boston come from postal codes 02127, 02128, 02293, 02118, 02116, 02119, 02114 and 02215.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,468 ratings
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Problems in the last 24 hours in Boston, Massachusetts
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Boston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Boston, Suffolk County, Massachusetts
The most recent Comcast Xfinity outage reports came from the following cities:Dorchester, Boston, Brighton, Chestnut Hill, Winchester, Cambridge, Weymouth, Revere, Waltham, Everett, Somerville, Charlestown, Stoneham, Melrose and Roslindale.
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| City | Problem Type | Report Time |
|---|---|---|
 Dorchester | Internet | |
| Boston | TV | |
| Brighton | Internet | |
| Chestnut Hill | Internet | |
| Winchester | Internet | |
| Boston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Boston, Massachusetts
Latest outage, problems and issue reports in Boston and nearby locations:
- ๐ถ๐ต๐๐๐๐๐๐๐๐๐ยน (@JudusMaximus) reported fromSalem, Massachusetts
Comcast or Xfinity whatever ******** you call em nowadays really some janky ass shady business people. IDK why I even got cable again sometimes but I guess cuz my internet bundled with it. And they customer service people is rude; this lady lucky it's the Lord's day.
- johnmcboston (@johnmcboston) reported fromBoston, Massachusetts
@comcastcares Ahhh. Outage map says there is work in my area. Internet comes back quick enough but brand new cable box keeps taking 10 minutes to restart itself. Errr
- Keith Riley ๏ธ ๏ธ (@kchevyr) reported fromBoston, Massachusetts
@ComcastCares#mobile_Care Iโve scheduled 3 call backs and you disconnect me every time I answer. Get your sh*t together
- Dave Bolton (@sandmandave) reported fromSomerville, Massachusetts
@comcastcares This is exactly the same message I got before. I just need the damn thing sorted. Tired of troubleshooting.
- jackiษ (@jackieroze) reported fromMedford, Massachusetts
@h0llowb0dy Legit why I refuse to leave my house later than 2:30pm hahaha **** the xfinity center and getting down there at that time of day ๐ weโll save you guys plenty of beers and snacks never fear ๐
- ๐ถ๐ฟ๐๐๐๐๐๐๐๐๐๐ยน (@JudusMaximus) reported fromSalem, Massachusetts
@IamApril317 @Xfinity ๐ FOH I'm broke not poor
- shortround (@BryanFunkFeole) reported fromSalem, Massachusetts
Damnit Comcast get your sh*t together
- Jon Masters (@jonmasters) reported fromCambridge, Massachusetts
The joys of apartment living mean that thereโs only Comcast Business here BUT I do have a cellular backup link. The big issue is getting failover to work since nobody will give a consumer their own AS and BGP announce filters. Longer term I think Iโm gonna tunnel everything
- Robbie Vogel (@RobbieVogel14) reported fromQuincy, Massachusetts
The I Got You Babe cover on this ******* Xfinity commercial is the worst song in human history
- Jo (@Jo5487) reported fromBellevue, Massachusetts
@Ypaige22 @EllaMacavoy @Andy @BravoTV @evolutionusa @nbc @comcast Itโs bad enough that the dress is homely, the color is just awful.๐คฎ๐คฎ๐คฎ
- YR๐ด๐ป (@yr_spm) reported fromLynn Community Based Outpatient Clinic (CBOC), Massachusetts
I pay $250/mo. For Comcast and I am tired of paying this sh*t ๐ฅด
- Jay Moskowitz (@Jdmosk) reported fromBoston, Massachusetts
Riding the T is like calling Comcast customer service. Neither can control their traffic so everything takes longer. #mbtafail
- Theodore Gilman (@TheodoreGilman) reported fromBrookline, Massachusetts
Hey @comcastcares, your customer service is awful. We're just trying to ADD cable to our home internet and phone. It's taking hours, your billing and tech staff can't coordinate, and we are miserable. Great job! @swinshall
- Jamo116 (@jamo116) reported fromMarblehead, Massachusetts
@CharlieDavies9 @espn @accnetwork Now we just need Comcast/Xfinity to get the channel on their network! ๐
- Devin Capeless (@devincapeless) reported fromWaltham, Massachusetts
@Xfinity someone help me plz
- Cara -โค From the Bean (@LoveFromTheBEAN) reported fromBoston, Massachusetts
@kickhisassbass @verizonfios It's not as bad as Comcast which has been our only choice for 10 years!
- Emerson Lotzia, Jr. (@EmersonLotzia) reported fromBoston, Massachusetts
@Slytherintit* Xfinity needs to get its sh*t together and put an end to whatever greedy ass dispute they have with ACCN.
- Squib (@izzysquibzy) reported fromSaugus, Massachusetts
I miss my old ISP, this xfinity WiFi is awful ๐ญ
- Kyle Mullins (@kylevmullins) reported fromBoston, Massachusetts
@BridgetCass I was wondering if we'd have the same worst, lol! I also considered The Fray from that time at the Xfinity Center but ultimately their set ended up being ok I think.
- ๐ถ๐ฟ๐๐๐๐๐๐๐๐๐๐ยน (@JudusMaximus) reported fromSalem, Massachusetts
Bruh ****** was opening Comcast accounts in my name in 2016 and not paying the bills. And to make it worst @Xfinity doesn't even ID these people before confirming these services.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Miss Rizzy (@rizyukaizen) reported
@chuck_hooper @comcastcares Def not storm related. Have clear weather here and having connection issues as well.
- โก (@pinksensitivity) reported
@tonyr6_ @Xfinity yes and if i try to go online to help, their website is down.
- trips (@trippiecon_) reported
xfinity sucks SO bad idk why this is the only network in my area
- Vipin Kalra (@vipinkalra2000) reported
@comcastcares Pleasanton CA, internet going in and out. Any known outage ? Outage tracker doesn't shows anything ๐ข
- H-Town Thrill (@htownthrill) reported
Anybody else having issues with Xfinity WiFi right now?
- Calcorax (@calcorax) reported
looks like @comcast is living up to their reputation tonight. Data caps? no problem when your internot just doesn't work... can't use data you cant access, amirite?
- Miss Rizzy (@rizyukaizen) reported
@comcastcares are you guys just having issues tonight or did you push maintenance earlier then you normally do? Cause even your sit says no outage yet I have been having connection issues for at least an hour now.
- MERC Mini (@minisxma) reported
wtf is wrong with your internet yโall *** @Xfinity
- Joshua Thompson (@skulldaisygimp) reported
@comcastcares Hey, I'm having internet issues, already restarted my router manually and had the system do it, still patchy and slow signal and the online tool just says "issue detected" like that information would be of any use. Any way to figure out what's actually going on?
- Ed Castaneda (@SubliminalEd) reported
It is ironic that @comcastcares has "cares" in the title. Trying to get tech support for unreliable internet tonight. I was hung up on after they said "hold for one moment" after 7 minutes. I was talking to two reps at this handle in DM and they ditched me too
